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Adult FMCG brand · Under NDA

Six studies behind an immersive brand world

A brand built a 3D web world for its community. Over two years we tested every version with its audience, from the first concept to a full revamp, and followed people into cafés and music events outside Jakarta.

6studies

70+sessions & interviews

73people surveyed

Adult FMCG brand · Under NDA: Six studies behind an immersive brand world

Goals

  • Find what makes people explore, and what makes them sign up
  • Test new concepts before they’re built
  • Understand the audience outside the capital

The story

  1. What we learned

    An immersive world earns exploration. Sign-ups come when there’s something unique behind the door.

Made with

Usability testingA/B concept testingDigital behaviour surveyIn-depth interviewsField immersion in Makassar

More research & data

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