Redemption kiosks that turn a queue into the fun part.

A redemption kiosk is a self-service machine that gives people something after they qualify: a reward after a QR scan, merchandise after a purchase, a prize after a game, or a wristband after buying a ticket. It replaces a staffed counter, keeps the queue moving and records every claim.

• QR reward kiosks: members scan their code and collect a freebie in store, like the redeem kiosk at charging stations for an FMCG brand.
• Play-to-win machines: a short game decides the prize, like Gelas Keberuntungan, where players find the lucky cup, or The Vault, a code-cracking machine with ~75% participation.
• Wristband and ticket machines: at FM Reminiscing, a self-service machine redeemed 1.5k wristbands in under 30 seconds each, with half the manpower.

Machines don't get tired, don't play favourites, and count everything. A game in front of the reward turns waiting into part of the experience, and rules like limited attempts keep stock under control.

The type of machine and dispenser, custom cabinet design, the game or redemption logic, stock size, the number of machines and event days, connectivity, and on-site crew. We often adapt one machine design across a roadshow.